Additional information for customers in France and the European Union
Data controller
SAS Design Sourcing Distribution France, a simplified joint-stock company (société par actions simplifiée) with share capital of €1,200, registered with the Saint-Nazaire Trade and Companies Register (RCS) under number 888 059 839, with its registered office at 32 avenue Georges Clémenceau, 44380 Pornichet, France. Intra-community VAT number: FR33888059839. Contact: info@hanaoutdoors.com.
Legal bases
- Performance of the contract: processing of orders, deliveries, returns, customer service.
- Legal obligation: invoicing, accounting, legal guarantees.
- Legitimate interest: fraud prevention, website security, sending offers for products similar to those already purchased (you may object at any time).
- Consent: newsletter for non-customers, audience measurement and advertising cookies.
Retention periods
- Customer data: for the duration of the business relationship, then 3 years from the last purchase or last contact for marketing purposes.
- Prospects and newsletter subscribers: 3 years from the last contact, or until unsubscription.
- Invoices and accounting records: 10 years.
- Cookie choices: 6 months; audience measurement cookies: 13 months maximum.
Cookies
Cookies necessary for the website to work (cart, login, security, remembering your choices) are set without consent. Audience measurement and advertising cookies are only set after you agree, via the banner displayed on your first visit. You can accept, refuse or change your choices at any time using the “Cookie preferences” link at the bottom of each page.
Tools used on this website, enabled only with your consent:
- Shopify analytics (Shopify): audience measurement and store performance analysis.
- Google Analytics (Google Ireland Ltd): audience measurement and browsing analysis.
- Meta pixel (Meta Platforms Ireland Ltd): measuring the effectiveness of our ads and showing personalised ads on Facebook and Instagram.
Some data may be transferred to the United States by these providers, under the EU–US Data Privacy Framework.
Complaint to the CNIL
If you believe your rights are not being respected, you can lodge a complaint with the French data protection authority, the Commission nationale de l’informatique et des libertés (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France — www.cnil.fr — or with the supervisory authority of your country of residence.