Rates
- Orders under €200: €9.99 delivery charge.
- Orders of €200 or more: free delivery.
Countries we deliver to
Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, Spain and Sweden.
Delivery times
Orders are prepared within one working day.
- Parcels: delivered by DPD or GLS, within 24 to 48 hours in mainland France (including Corsica) and within 24 hours to 4 working days to the other countries we deliver to.
- Bulky items shipped on a pallet: delivered by GEODIS, in France only, within 24 to 48 hours.
Delivery times are expressed in working days and run from dispatch. French overseas departments and territories are not served.
Order tracking
An e-mail with your tracking number is sent to you as soon as your order ships.
On delivery
Check the condition of the parcel in the presence of the courier if possible. If the parcel is damaged or a product is missing, record precise reservations with the carrier and contact us as soon as possible.